Monday, October 31, 2016

8A: Fifty Shades of Reference

Ever since class last Tuesday, I’ve been debating whether I should change the title of my blog to “Fifty Shades of <insert witty library pun>.” In the end, I decided the title of this post was apt enough, as the warm-up activity and subsequent events in class demonstrated that the intentions of the inquisitive user are very much like Mr. Christian Grey’s appetites: enigmatic and ever-so perplexing. The main question at the heart of class seemed to be “what does this user want?” with varying degrees of success when attempting to answer it.
The warm-up activity at the beginning of class started with a question from Kristin the User that was harmless, if not oblivious: “I’m looking for books like Fifty Shades of Grey by James. Can you recommend any?” Deliberating within my group, the potential response to this query seemed rather risqué at first. Do we just ask the first question that comes to our minds when Fifty Shades is brought up? Then, we decided to tease out what about the book she enjoyed, thus providing a pathway where we can explore different options that might suit her tastes. It was honestly like solving a puzzle, figuring out which pieces fit where and gaining a better idea of the whole picture once more pieces are assembled. Once we figured out it was a Nicholas Sparks was a topic of interest, it became easier to suggest books that fit the user’s interest, which eventually allowed for us to close the reference interaction.

Although it may not have seemed like it, the Fifty Shades exercise related quite significantly to the resource guide presentations, as did the transcript analysis at the end of class. Both the warm-up and the transcript analysis acted as bookends to a project that essentially attempted to anticipate questions a user might ask if they engaged a librarian in a face-to-face interaction. Instead, the resource guide acted as a virtual substitute, presenting installed pathways that led a user to a pre-determined solution, or at least a stepping stone to that solution. I thought that Celia, Alyssa, and Casey’s group gave a great example of this through their resource guide on immigration. It provided resources for many potential questions that aspiring citizens might have, such as “what pro-bono legal options do I have?” and “how do I avoid scams?” Anticipating the myriad of questions a potential user group might have is a difficult endeavor, for much like an aforementioned titular character of one of the most popular erotica books of all time, a user’s question is not what it seems on the surface. It contains multitudes, trapdoors that lead to nowhere, and a fair bit of confusion as to how it relates to anything. However, the duty of any librarian must involve taking the time to resolve the question that lies in front of them, whether that is in the form of a dynamic reference interview or a static resource guide.

Tuesday, October 25, 2016

7B: Rethinking Readers' Advisory

Widdersheim, McCleary – Gender & Sexuality, Self-Identity, and Libraries: Readers’ Advisory as a Technique for Creative (Dis)Assembly

Using theories of gender, sexuality, and identity to describe ways of constructing more inclusive Readers’ Advisories, Widdersheim and McCleary discuss the tensions in providing service to LGBTQ+ young adults. The authors advocate for a method called creative (dis)assembly, which outlines how librarians can create spaces with their readers’ advisories that allow for young readers to assemble their sexual and gender identities on their own terms rather than having it defined for them by the library or the librarian. Widdersheim and McCleary also articulate ways in which critical theory can be utilized to conceive of new ways to engage with young readers and be advocates for them in ways that dismiss structural gender binarism and heteronormativity.



Beard – Rethinking the Book

This article explores different ways of imagining Reader’s Advisory that goes beyond book description. David Beard and Kate Vo Thi-Beard raise different theories as to why adults read different genres of fiction or non-fiction. Ultimately, they raise their case that Reader’s Advisory should be based on why readers read instead of what readers read. Including books about fandom blogs and ComicCon next to a display on sci-fi books puts the burden on the librarian on figuring out the best way to engage readers rather than putting the burden on the reader to figure out what kind of books to read based purely on genre or elemental description.



Meredith – Using AR Tools to Enhance Children’s Library Services

Responding to the potential uses of augmented reality (AR) technologies in the library, Tamara Meredith highlights how AR can be highly beneficial for children’s services to mitigate misunderstandings between young users and librarians. Meredith specifically addresses how AR could benefit reader’s advisory experiences by having AR-capable devices like smartphones scan the covers of books and display information. However, she also acknowledges the technology has the capacity to overload the cognitive senses of young children, while also being an expensive technology for libraries to implement and patrons to utilize.

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For this week’s class, I searched and selected three readings about different ways of thinking about reader’s advisory, each relating to a type of library that is more inclusive, considerate, and revolutionary. Whether it is engaging with new technologies or embracing terminologies that recognize and celebrate difference, librarians have the potential to transform reader’s advisory (RA) into a service that benefits users in far-reaching ways. These readings showed the extensive thought librarians and other information professionals have given to rethinking how activities in libraries, like RA, are conducted. This is especially true in Meredith’s article, which examines augmented reality technologies for reader’s advisory for children. She highlights one of the potential uses to combat inadequate staffing at a library that serves children:
Another area of reader’s advisory for children that is negatively impacted by insufficient library staffing (or limited time) is that of finding read-alikes—materials with similar themes or emotional content. [1]
With smartphones as an intermediary, children can interact with materials in a way that can recommend new books for them to read, a boon for an age group developing the skills of literacy. Utilizing new technologies for the benefit of the user is one of the ways in which libraries can use reader’s advisory to achieve a technological revolutionary means of engagement.

Librarians can also be considerate to the reasons and desires of the user, as Beard and Thi-Beard mention in their article on rethinking readers’ advisory and making it more about why readers read the books they do as opposed to what readers read. Going beyond simple description, Beard and Thi-Beard advocate for pulling in a diverse set of books in anticipation of what a reader might want to accomplish with their reading, whether it is an action-based inspiration or an identity-based inspiration. When thinking of readers’ advisory book displays, the authors suggest using “the idea that reading enables action and fosters social affiliation to pull books together on the endcap.” [2] Taking the time to imagine how readers process the knowledge contained in their materials and using that as inspiration for readers’ advisory creates an environment where the library can be seen as a considerate subject in relation to its users.

Lastly, the Widdersheim and McCleary article provided a template for how to imagine a more inclusive library that relies on liberatory pedagogy instead of repressive systems that rely on sexual, gendered paradigms. Recreating readers’ advisory in a manner that does not enforce gender binarism or heteronormativity requires a disruptive mode of thinking, which in this case, Widdersheim and McCleary label as disjuncitonal advisory. As they describe it:
“Disjunctional advisory forgets past practices in which gender and sexuality were identities to be managed and sorted out by librarians making recommendations. As a countertechnique to the hegemonic machines of self-assembly, disjunctional advisory attempts to dissociate the library and reading practices from the dominant technologies that regulate gender and sexuality.” [3]
Instead of providing readers’ advisory that is reductive and oppressive, such as recommending “boys’ books” and “girls’ books” to young adults, librarians can practice disassociating from those modes of thinking and encourage the reading of materials in a liberatory manner. By acknowledging the power of recommending materials to queer young adults, and thereby playing a part in (dis)assembling their identity, librarians can start to make more informed choices that will ultimately lead to building a more inclusive library.

[1] Meredith, Tamara R. "Using Augmented Reality Tools to Enhance Children’s Library Services." Technology, Knowledge and Learning 20, no. 1 (2014): p.73.
[2] Beard, David and Kate Vo Thi-Beard. "Rethinking the Book: New Theories for Readers' Advisory." Reference & User Services Quarterly 47, no. 4 (2008): p. 334.
[3] Widdersheim, Michael M., and Melissa A. Mccleary. "Gender and Sexuality, Self-Identity, and Libraries: Readers’ Advisory as a Technique for Creative (Dis)Assembly." Library Trends 64, no. 4 (2016): p. 730.