The overlying centerpiece of discussion
this past week’s class was the pitches we gave detailing the virtues and
setbacks of various websites and databases that offered a dizzying amount of
information. I, personally, had fun scouring through the Congress.gov website
and searching for either famous pieces of legislation or important committees
that senators and representatives served on. Watching the different pitches,
and then performing the pitch with my group, I observed that so many of these
different sites accomplished similar goals despite having differing audiences.
While Infobits and Congress.gov might seem entirely different in their
intentions, they both provide vital information for the audience they are
targeting. The ability to interact with information on user-friendly interfaces
provides an opportunity for audiences to easily locate the data they need.
Above all, the insights from these pitches and the tools they showcased
demonstrated that the core concepts of “personal assistance” that Samuel Green
espoused are still highly relevant to reference and the growing number of
digital patrons that utilize these information access tools today.
Indeed, the “freedom of intercourse between
librarian and reader” [1] is still a virtue that applies to these reference
tools, as the ability to navigate and access information relies upon a
librarian ethos to facilitate the exchange of ideas on a designed platform.
Infobits and other sites under the Gale umbrella serve as examples of the
potential for digital accessibility, with built-in functions that read aloud
texts or allow users to “write on” or highlight texts. Allowing for “personal
assistance,” no matter the constraints or abilities of the user, depends upon
designing a system in place that not necessarily replaces all the capabilities of a reference
librarian, but produces the core capabilities that are necessary when the
circumstances (the physical absence of a professional) demand it. Thus, sites
like Congress.gov reciprocate the grand ideals of early thinkers like Green and
Melville Dewey in a more contemporary fashion, as users gain the ability to
build upon a “core toolkit” (as Shevon would say) that allows them break away
from librarian dependence [2]. Yet, I wished our conversation in class had steered
its way in this direction, particularly on the subject of accessibility and its
relevance to Green and Dewey’s pronouncements, especially Dewey’s idea that a
library should be “an aggressive, educating force in the community” and
the librarian should “[occupy] a field of active usefulness second to none.”
[3] However, we focused more on acquisitions and their relevance in this
current era of reference, which absolutely has its merits, but it did not
center the readings in a more substantial way. I remain optimistic that
although these ideas have not been discussed at length as of yet, their
relevance will be proven time and time again we all delve into deeper questions
on reference work and librarianship.
—
[1] Green, S.S. (1876).
“Personal Relations between Librarians and Readers.” American Library Journal 1: p. 79.
[2]
Green, “Personal Relations between Librarians and Readers,” p. 80.
[3]
Dewey, M. (1888). “Libraries as Related to the Educational Work of the State,”
p. 3.
Great point - and it reminds me that we haven't talked about Ranganathan's Laws of Library Science, which makes similar points about connecting readers and materials: http://www.jdcc.edu/library/RFL.pdf
ReplyDeleteI really appreciate how you highlighted the base similarity between all these sites - that they provide appropriate information to a target audience. All I could think was how in the world you find the one you need and how if you find the wrong one you get stuck in a wormhole. I think I ended up overlooking the importance of the very specific sights and appreciate that you made this connection that some would overlook when presented with the plethora of information.
ReplyDeleteReally enjoyed reading this post R! Your observations about different sites/resources accomplishing the same information or meeting the same goal really highlighted how important the library user is and that libraries and reference resources are doing a good job meeting their needs. I suppose this is because I am late in posting, but I'm confused by what you mean by focusing on "acquisitions." Do you mean acquiring library materials and resources instead of looking to improve the reference process in better and innovative ways to meet the goals green outlined? I find this analysis interesting and will have to ask you about it in person soon!
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